What's Wrong with the 2nd Generation (2015–2020) Edge?

Edge owners have made 233 complaints about the 2015–2020 model years. Using our PainRank™ system we've ranked it 68th out of 94 Ford generations in overall reliability, with some engine and windows concerns.

Compare With Other Edge Generations

Common 2015-2020 Ford Edge Problems

Some of the worst issues 2nd generation Edge owners have to deal with.

  3. MyFord Touch Complaints

    Ford's customer satisfaction has been in steady decline since 2010. MyFord Touch was also released in 2010. This is not a coincidence. The system was Ford's attempt at an all-in-one, in-dash communication and entertainment system. What owne…

    Continue reading article "MyFord Touch Complaints"

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

What Breaks the Most

Years to Avoid

2nd Generation (2015–2020) Edge Key Numbers

  1. 6 model years

    Grouping all models by their year can reveal some baddies.

  2. 233 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 68th in reliability

    Overall reliability rank out of 94 eligible generations.

Recent Lawsuits for 2nd Generation Edge Owners

Recent 2nd Generation (2015–2020) Edge News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Ford is recalling a problem that can cause a sudden loss of power while driving or an unexpected rollaway while parking. Neither of these things are ideal.

    The issue revolves around excess vibration that can prematurely snap a link shaft bracket somewhere in the powertrain. I'm guessing the transmission? Maybe the flux capacitor? Who can say for sure.…

    keep reading article "Little Known Bracket Recalled For Causing Big Time Problems in 16,000 Ford Vehicles"

  2. Ford has issued a small but important electrical recall for 87 vehicles with improperly secured power supply cables.

    The cables are at the starters and alternators and the unsecured connections could cause electrical arcs. Those arcs could easily start fires.

    There are so many recalls these days that it’s no longer shocking when brand new vehicles get called back for repairs. But it really makes you wonder wire these automakers can’t get their act together.

    Puns aside, find out if your vehicle is affected here. It only takes a minute, so watt are you waiting for?

    keep reading article "Unsecured Connections Are Causing Electrical Arcs in Newer Ford Models"

  3. The 2015–16 Edge has been recalled because Ford gave 58 of you the wrong ABS software.

    Ford says the recalled 2015-16 Ford Edge SUVs were brought in for service repairs and were loaded with the wrong anti-lock braking system (ABS) software.

    So how much harm could a little mistake like that do? Well, for starters it can disable the vehicle's electronic stability control, engine torque control, and traction control. Oh, also – also! – the electronic parking brake light and the ability to release the parking brake entirely.

    It's like the Beach Boys said in that song, "and we'll have fun, fun, fun, until Ford gives me the wrong software and my car loses all control". Or something like that

    (I'm not good with lyrics).

    keep reading article "Ford Edge Has Wrong ABS Software"