What's Wrong with the 2nd Generation (2013–2018) C-Max Hybrid?

C-Max Hybrid owners have made 186 complaints about the 2013–2018 model years. Using our PainRank™ system we've ranked it 60th out of 94 Ford generations in overall reliability, with some electrical and interior concerns.

Common 2013-2018 Ford C-Max Hybrid Problems

Some of the worst issues 2nd generation C-Max Hybrid owners have to deal with.

  1. Power Steering (EPAS) Failure

    Power steering is one of those things you don't think about until it's gone. And owners of Ford cars with electronic power assisted steering (EPAS) are thinking about it all the damn time, if you catch my drift.

    Continue reading article "Power Steering (EPAS) Failure"

  2. MyFord Touch Complaints

    Ford's customer satisfaction has been in steady decline since 2010. MyFord Touch was also released in 2010. This is not a coincidence. The system was Ford's attempt at an all-in-one, in-dash communication and entertainment system. What owne…

    Continue reading article "MyFord Touch Complaints"

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

What Breaks the Most

Years to Avoid

2nd Generation (2013–2018) C-Max Hybrid Key Numbers

  1. 5 model years

    Grouping all models by their year can reveal some baddies.

  2. 186 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 60th in reliability

    Overall reliability rank out of 94 eligible generations.

Recent 2nd Generation (2013–2018) C-Max Hybrid News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Ford has once again expanded a door handle recall, this time affecting 2.3 million vehicles.

    It's likely NHTSA asked Ford to expand the recall because all affected vehicles weren't included in the August recall. That recall was for only certain areas of the country which Ford said had higher ambient temperatures. Vehicles outside those specific areas weren't included in the recall, but Ford said they could be included in a "customer satisfaction program.

    So much for the "solar loading" defense.

    keep reading article "Goodbye Regional, Hello Nationwide Recall of Ford Door Handles"

  2. **Fo

    d's pawl spring issues have had their doors blown wide open. Yes, I went there. Ford says a recall of 830,000 vehicles in North America is needed to fix doors that may open while driving, but only if those vehicles are in certain areas.

    This comes after the feds opened an investigation into 400,000 Focus cars experiencing similar problems to a door latch recall from last year.…

    keep reading article "Regional Recall For Another 830,000 Vehicles with Busted Pawl Springs"