Ford C-Max Reliability Problems

C-Max owners have made 2 complaints over 2 model years. Using our PainRank™ system we've ranked it 4th in overall reliability out of 42 Ford models, with plenty of engine concerns.

The Most Common C-Max Problem

A list of some of the most common issues C-Max owners have to deal with.

  1. MyFord Touch Complaints

    Ford's customer satisfaction has been in steady decline since 2010. MyFord Touch was also released in 2010. This is not a coincidence. The system was Ford's attempt at an all-in-one, in-dash communication and entertainment system. What owne…

    Continue reading article "MyFord Touch Complaints"

  2. What Are We Missing?

    We know there's more problems than this. Let us know which one you'd like to see us cover next.

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What C-Max Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

What Breaks the Most

Years to Avoid

Full Lists on CarComplaints.com

C-Max Generations

Generations are groups of model years where few, if any, changes were made to the vehicle which means their model years tend to break in similar ways. The C-Max has 1 generation available in North American markets.

C-Max Key Numbers

  1. 2 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  2. 4 service bulletins

    Documenting the process of troubleshooting common problems.

Recent C-Max News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Ford is having a problem keeping its vehicle's doors closed, prompting another massive recall.

    If they keep it up, they might have trouble keeping their doors open too. Ford says about 830,000 vehicles in North America need fixes to stop the doors from popping open while driving. This isn't the automaker's first time dealing with this problem. In 2015 they recalled nearly 550,000 vehicles for a similar issue.

    Unlike the previous recall, however, this one will only take place in what Ford is calling areas of "higher ambient temperature."…

    keep reading article "A Recall to Keep Doors Closed While Driving"

  2. MyFord Touch intended to bring sophisticated technological control to your vehicle’s center console.

    Emphasis on intended because the system is well-known for failures. While a glitchy navigation system is an inconvenience, a proposed class-action lawsuit says the system can be dangerous in how it limits access to basic vehicle functions.

    “Ford is on the receiving end of a proposed class-action lawsuit filed in a California court. The lawsuit claims the system is a safety hazard because it often fails and can cause serious problems with the defroster and rear-view camera.”

    Common complaints about MyFord Touch include a terrible navigation experience, rear-view camera failure, issues controlling the temperature, no way to turn on the defroster, and more.

    keep reading article "MyFord Touch Complaints May Finally Get Their Day in Court"

  3. Ford is also recalling 49,000 vehicles because the seat backs might have faulty welds where the recliner mechanism attaches to the seat frame.

    The concern here is the seats won't hold in a crash. The recall affects the 2013-14 Ford Escape, [C-Max][5], and [Fusion][4]. The issue also affects the Lincoln MKZ.

    There is no scheduled date for the recall to begin, but owners should be on the lookout for a notification soon from Ford.

    keep reading article "Bad Seat Welds for the Escape, C-Max, and Fusion"

Other Ford Models